On PR

“We can’t rely on influencing, landing messages, representing, spinning. The game’s up. The great lumbering beast that is late, western capitalism has to turn itself to face the great mass […]

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On numbers

“To depend on statistics is to asphyxiate the dynamic heart of the business.” Simon Marks, co-founder of the UK retail giant, Marks and Spencer, 1956.

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Possessive companies

Typically sharp and incisive piece by Benedict Evans on the tendency for companies to think, and talk, about owning their customers. He relates this specifically to Google Glass but the […]

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Silence and silos

Couple of years old now but well worth watching in full – Gillian Tett, Managing Editor of the FT in the US addresses the 2010 AAA on “Silence and Silos: […]

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Things to Watch in 2011

I’m always more than a little wary of ‘trends predictions’ in whatever form they manifest themselves – be it in Saturday supplements or marketing companies. But this piece from JWT […]

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Trading Places

From Peter Day's excellent World of Business podcast, and a long interview with Richard Florida (16.9.08), there was a fascinating little section on the nature of the work environment, managerial […]

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Good times in bad times

Some people do really well out of recessions. My Dad always seemed busy at such times since he was an accountant who specialised in insolvency. But journalists do okay too. […]

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Coinage of the Day

I appreciate this little coinage from Frog Design’s Adam Richardson – indentured advertude – in which we’re advertised to in contexts from which there is no escape, fast forward button […]

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